We’re noticing extremely high demand for water in your area, due to the warm weather and many of us being at home to enjoy it. We’re doing all we can meet the demand and our production teams are working around the clock to treat and pump additional water into the network.
However, in some areas, water is being used faster than our teams can put it in, which is resulting in low pressure issues.
We are contacting customers directly through text, email and targeted social media posts to request that they use water for the essentials only, such as drinking, washing and cooking and avoid non-essential use such as watering the garden or filling inflatable pools.
Every drop counts. Taking shorter showers, skipping the car wash and turning off sprinklers and hoses can make a big difference collectively. But don’t forget to keep following government advice on regular hand washing.